booking security deposit

Booking Security Deposit

- A $40 Booking Security Deposit is required at the time of booking any service.

- This deposit may be redeemed at your appointment or retained on your client file as a Booking Security Deposit for future bookings.

- Clients who choose to keep their deposit on file will not be required to pay a new deposit each time they book in clinic.

- Booking Security Deposits are non-refundable.

- If your appointment is cancelled or rescheduled with more than 24 hours' notice, your Booking Security Deposit will remain on your account and can be transferred to a future appointment.

- All services are non-refundable once completed. However, we will make every effort to resolve any concerns and ensure you receive the highest quality service.

- Staff requests are subject to availability.

cancellations & rescheduling

- You will receive an email confirmation 48 hours prior to your appointment, providing an opportunity to confirm or make any required changes. A final reminder will be sent 24 hours before your appointment.

- We understand that unforeseen circumstances can arise. However, any cancellation, rescheduling, or appointment changes made within 24 hours of your appointment will result in the forfeiture of your Booking Security Deposit.

- If you cancel within 24 hours of your appointment and do not reschedule, or if you fail to attend your appointment, your Booking Security Deposit will be forfeited and the remaining appointment balance will be charged to the card saved on file.

- If you are running late, please notify the clinic as soon as possible. Special requests or treatment adjustments may not be accommodated if there is insufficient time to complete the service safely and effectively.

- Any no-shows may affect your ability to make future bookings and may require prepayment for future appointments.

health & safety

- Please attend your appointment alone. For the safety and comfort of all clients, children, pets, and additional guests are not permitted unless prior arrangements have been made.

- Failure to comply with this policy may result in the forfeiture of your appointment and the application of cancellation fees in accordance with our Booking & Cancellation Policy.

service concerns or issues

If you are unsatisfied with your service, we kindly ask that you notify us within 48 hours of your appointment. We will assess the situation and, if appropriate, offer a suitable solution which may include:

• A complimentary fix or adjustment

• A partial credit toward a future appointment

• Other resolutions deemed appropriate by AMIRI Studio management

Please note that any solution offered is at the sole discretion of our team and will be based on the nature of the concern.

retail products refunds policy

All sales are final.

Refunds are not offered on retail products or gift vouchers.

We will only replace retail items if they are defective or damaged.