Our Bespoke Facial (using Dermaviduals products) is a results-driven, customised treatment designed to target specific skin concerns such as acne, sensitivity, dehydration, pigmentation, or aging. Your skin is professionally assessed, and a tailored blend of Dermaviduals products is used to treat your unique skin condition. Ideal for those wanting a corrective, skin health-focused facial.

Our Relaxation Facial (using Mukti Organics) focuses on providing a calming, sensory experience while still nourishing your skin. It uses the luxurious, organic Mukti range and includes massage and soothing techniques to promote relaxation and wellbeing. Perfect for clients seeking a stress-relieving, holistic treatment.

In short:

Bespoke Facial is a targeted, personalised skin treatment. Whilst the Relaxation Facial is a calming, indulgent experience with natural, organic products.

We completely understand that choosing the right treatment can feel overwhelming — that’s why we recommend starting with our Skin Consultation.

This is a 60-minute one-on-one session with one of our experienced skin therapists. We’ll assess your skin, discuss your concerns and goals, and create a tailored treatment and product plan that’s right for you.

The consultation includes:

- An analysis of your current skincare and skin condition
- Education on our philosophy to treating skin and identify possible internal driving factors.
- Personalised recommendations on suitable products including skincare, or from our range of wellness products.
- Facial where your therapist will take you through each recommended product
- *$50 redeemable on products

You can book an appointment online through our booking page, or contact us directly via phone or email. Walk-ins are welcome when available, but we recommend booking in advance to secure your booking and preferred time.

We value your time and appreciate your understanding of our 24-hour cancellation policy.

A non-refundable deposit is required to secure your booking. Cancellations made with more than 24 hours’ notice will keep your deposit as credit toward a future appointment. Cancellations within 24 hours or no-shows will forfeit the deposit and may affect future bookings.

If you're running late, please contact us as soon as possible. Delays may limit our ability to fulfil your full service.

Yes, a small deposit is required to secure your booking. This will go toward the total cost of your service and is non-refundable in case of a no-show or last-minute cancellation.

Service times vary depending on what you're booking. Approximate durations will be listed on the the booking page, or you can contact us for more details.

All sales are final. Refunds are not issued unless a problem arises that is reviewed and approved by our team. Please see our [Refund Policy] for more details.

You may feel mild discomfort, but we can apply a topical numbing cream beforehand to minimise any pain. Most clients find the treatment very manageable.

This depends on your skin type and goals. We see results after about 4 - 6 treatments spaced 6–8 weeks apart (recommended for best results.) Please note, results differ client to client.

Downtime is minimal. Most clients can resume daily activities within 1–2 days, but it’s important to follow aftercare instructions and avoid sun exposure, makeup, and active skincare for the first 24–48 hours.

LED light therapy is a non-invasive treatment that uses different wavelengths of light to target various skin concerns. Each light colour penetrates the skin at different depths to promote healing and rejuvenation.

Key benefits include:

Red light Stimulates collagen, reduces fine lines, and improves overall skin tone and firmness.

Blue light Kills acne-causing bacteria and helps clear breakouts.

Yellow light Calms inflammation and redness, great for sensitive skin.

If you're unsure which facial to choose, don’t worry, we’re here to help!

Each appointment is completely tailored to ensure the best results for you. During your appointment, your skin will be assessed and your therapist will recommend the most suitable treatment based on your skin type, concerns, and goals. You can also contact us before booking for guidance.

Yes, please confirm your appointment via the text message sent to your phone number prior to your appointment.